• Is the Trial software really free?

• Is the Trial software have the full functions?

• Can you help us to finish the server environment optimize?

• How do I download your software?

• How does your software configure the server environment?

• Once you have a new update, how do you inform us?

• How to edit and add a new MX (Mail Exchange) record?

• How to set your newsletter in your Linux operation system?

• How to configure/change the language package in the software?

• How to set Cron Jobs in your server?

• How should we do if the Captcha cannot be seen?

• Why the blank page appeared when I install the software successfully and try to log in?

• How to translate the software by yourself?

• What is the detailed configuration of this software installation?

• How many browsers does this software support?

• Do you have some ways to integrate the API to your serve or your CRM system?

• How many email list the user can create in your newsletter software?

• How do you classify your customers?

• What does it mean that iKode Newsletter software is permission-based?

• Can the users see the unsubscribe List from the system?

• Can the users customize the unsubscribe form?

• Can the users export the email list from the system anytime?

• Will the system delete the unsubscribed email addresses?

• Can you provide the users the templates? If you can, what kinds of functions can your templates provide?

• Are my email contacts and content secure?

• Can I import my own email templates into the system?

• Can the unsubscribed list be lost in your system?

• Is there an option like the new user registration?

• Will your system be able to create lots kinds of email forms to suit for each page?

• How to import tremendous members quickly?

• How can the users to cleanup the unsubscribed addresses?

• Can I upload images from the local computer?

• If I want to insert one thing into my every email campaign, how could I do?

• Do you have any user instructions for Newsletter?

• How could I find the people who unsubscribed my email campaigns?

• What is the use of the member category?

• Can I use the customer list from the Yahoo! Mail, Hotmail, etc.?

• What does SMTP Sending Circularly means?

• How many Email templates contained in your system?

• Can I use my company logo in my HTML mailings?

• What does the Flash Sending means?

• How many newsletters can your users send via your newsletter software?

• What is considered as SPAM?

• What does Cronjobs means?

• Can the sending speed be changed in your system?

• Do you have the item to classify the subscribers location?

• What does the tracking system means? What kind of the function does the tracking system have?

• What is the mail bounce tracking system? How to setup this system?

• Can you know which area do your recipients open or click the newsletters?

• How can the users check the downloaded email campaigns?

• How can I know my clicking links report?

• How do I import my email list from Outlook? Do your newsletter software support mass customers importing?

• What does Multiple Account Management means?

• What does New User Signup mean?

• How does the pricing work?

• Do you accept the installment payment?

• Do I need a credit card for starting my trial experience?

• Do you have any discount for the non-profit organizations?

• Can I purchase the Enterprise edition at first and then take the Site edition for replacing?

• Can I remove all your information from your software?

• Can I totally rebrand and white label your software?

• What does once for all mean?

• For the site edition, how does your software do the limitation for new users to sending the newsletters?

• How to pay the fee in the interior of the Site edition?